Calls & messagingAircall Review: Business VoIP, Features, Pricing & Alternatives
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Overview
Aircall is a cloud business phone system for sales and support teams, with call workflows, call management, analytics, CRM integrations and AI-assisted features.
Best for: Sales teams, customer support departments, SMEs and growing businesses.
Pros and cons
Our rating
7.3/10Editor estimate · Nov 2026
- Costs
- 6/10
- Features
- 8/10
- Ease of use
- 8/10
- Support
- 7/10
Pros
- Cloud business phone system for sales and support teams.
- Includes call workflows and call management.
- Offers analytics, CRM integrations and AI-assisted features.
Cons
- Primarily suited to sales and customer support use cases.
- Pricing needs checking on the provider's site.
Pricing
Prices change often, so check the current plans on the Aircall website.
Explore Aircall →